Indiana-Owned & Operated
πŸ†Indiana's #1 AI Receptionist

Every Call Answered. Even When Your Team Can't.

Every minute not replied is a job going to your competitor,
and 85% of callers never call back.

IBA installs a 24/7 receptionist that
answers in under 2 rings:

Books your calendar

Answers questions from your knowledge base

Interacts with every caller

Custom-trained for your business
Answers in <2 rings, 24/7
Indiana-based team
30-day money-back guarantee
HIPAA CompliantSOC 2 Certified
9:41
●●●100%
🦷
Front Desk AI
Online Β· Automation Active

What Happens When You Stop Ignoring Leads

First Tire & Automotive

First Tire +28% Revenue

A 5-location auto shop went from 40% missed calls to under 2%. Revenue jumped 28% in the same period.

Choice Signature Luxury Car Rental

Choice Signature 76% Lead Conversion

1,017 calls captured over 4 months. 778 qualified leads. That's thousands every month that would have been lost.

Peninsula Orthopaedic

Peninsula Orthopaedic -75% Abandonment

Abandonment dropped 75%. Hold times disappeared and efficiency skyrocketed.

Every Missed Call is Money
Walking Out the Door

62%

of calls to local Indiana businesses go unanswered

$1,200

average revenue lost per missed call

3 sec

is all it takes for a caller to hang up and move on

We Built This for Indiana

We noticed a problem: Great local businesses β€” plumbers, dentists, roofers β€” were losing the battle against big corporations simply because they couldn't answer the phone fast enough.

In an increasingly digital world, the β€œlocal guy” was losing business to companies with 10x their budget but worse dedication to the job. We want to even that playing field.

We believe life is better in Indiana when local businesses thrive.

Our mission is simple: To give the β€œlocal guy” the same powerful tools the big chains have, at a price that makes sense. That’s the Hoosier way.

Industries We Serve

If you answer the phone to make money, we can help.

HVAC
Roofing
Plumbing
Healthcare & Dental
Law Firms
Home Services
Automotive
Professional Services

Indiana Business Automations

Indiana Business Automations helps local service businesses stop missing calls and capture every lead. We build AI-powered phone answering, missed-call text-back, and n8n automation systems.

Our Services

  • AI Receptionist & Missed-Call Text-Back
  • Business Process Automation (n8n)
  • Lead Capture & CRM Integration

Get In Touch

How It Works

1

We Build Your Front Desk

One intake call. We study your site, FAQs, pricing, and reviews, then build a custom receptionist in 48 hours. You do nothing.

IBAnow
We can't keep losing leads!
Receptionistnow
On it. Deploying your AI front desk.
iba.com
1
Studying your website...
2
Indexing your FAQs...
3
Learning your pricing...
4
Analyzing customer reviews...
Front Desk Active
Your AI is now handling calls and capturing leads 24/7.
2

It Answers Every Call

24/7. Under 2 rings. Books appointments into your calendar, answers common questions, and texts back every missed caller within 2 minutes.

11:47 PMIndianapolis, IN
Answering in under 2 rings
CallerDo you take walk-ins tomorrow?
AI Receptionist
AI ReceptionistWe do! I can hold the first open slot for you.
Tuesday9:00 AMbooked
IBA Receptionist11:48 PM
Confirming your Tuesday 9 AM appointment. We will see you then!
3

You Get Booked Jobs

Appointments land in your calendar. Lead details hit your CRM. You just show up and work. Your weekly report shows every call handled and every booking made.

7:00 AMMorning overview
IBA Morning Overview
0calls & texts answered
0appointments booked
0payments received
Today8:30 AM
9:00Smith kitchen quotebooked
11:30Jones AC repairbooked

Frequently Asked Questions

No. Our AI uses natural language processing to sound completely human. Callers won't know they're talking to an AI unless you tell them.

Our AI is the perfect backup. It handles overflow calls, after-hours calls, and lunch breaks. Your human receptionist handles the complex stuff β€” the AI catches everything else.

Most clients are live within 48 hours. We need basic info about your business, your calendar system, and your FAQs. We handle the rest.

No long-term contracts. Month-to-month, cancel anytime. And our 60-day money-back guarantee means you risk nothing.

The AI answers every call. But if you're on another line, it takes a message, texts you instantly, and follows up with the caller to schedule.

Yes. We custom-train every receptionist on your services, pricing, service area, and common customer questions. Whether you run a dental office, HVAC company, plumbing business, law firm, or roofing company, the AI speaks your language and knows your operations. No generic scripts, no one-size-fits-all β€” we build it around how your business actually works.

Absolutely. We connect directly to Google Calendar, Outlook, Calendly, and most major CRM platforms. When a call comes in, the AI checks real-time availability, books the appointment, and logs the customer information automatically. No manual data entry, no double bookings, no leads falling through the cracks.

Generic answering services read from a script and take messages. We build a custom AI receptionist trained specifically on your business β€” your FAQs, your pricing, your service area, your tone of voice. It answers questions intelligently, books appointments directly into your calendar, and follows up with leads via SMS. Plus, we are an Indiana-based team that understands the local market and the Hoosier business community.

When a call goes unanswered (or after hours), our system instantly sends a personalized text to the caller: "Hey, sorry we missed your call! How can we help?" This simple automation recovers up to 40% of missed leads because most people prefer texting over leaving a voicemail. The text conversation can qualify the lead, answer basic questions, and schedule an appointment β€” all without you lifting a finger.

Yes. During onboarding, we train the AI on your knowledge base β€” your website, service descriptions, pricing tiers, business hours, service area, and frequently asked questions. The AI uses this context to answer caller questions accurately and naturally. If it doesn't know something, it takes a detailed message and routes it to you immediately via text and email.

Security is built into everything we do. All calls and data are encrypted in transit and at rest. We are HIPAA-compliant for healthcare and dental practices, and our systems follow SOC 2 security standards. We never sell or share your customer data with third parties. You own your data, and you can export or delete it at any time.

We are a full business automation agency, not just a phone service. Beyond the AI receptionist, we build SMS lead nurturing campaigns, CRM integration workflows, n8n process automation, missed-call text-back systems, email follow-up sequences, and custom API connections. If a repetitive task is eating your time, we can automate it. Every system we build is custom-designed around your operations and integrated with the tools you already use.

A full-time receptionist in Indiana costs $30,000 to $45,000 per year plus benefits. Our plans start at $200/month with no long-term contract. That is roughly 95% less than a human hire, and the AI works 24/7, never takes breaks, never calls in sick, and answers every single call in under 2 rings. Most clients recover the cost from just one or two captured leads per month.

Yes. While we are based in Indianapolis, we serve local service businesses across the entire state of Indiana β€” Fort Wayne, Evansville, South Bend, Carmel, Fishers, Bloomington, Lafayette, Muncie, Terre Haute, and everywhere in between. If you run a business that relies on phone calls to generate revenue, we can help you capture every lead.

It is designed to be effortless on your end. Step 1: We schedule a 30-minute intake call to learn your business, services, pricing, and common FAQs. Step 2: We build and train your custom AI receptionist, connect your calendar and CRM, and configure your SMS automations. Step 3: You go live within 48 hours. We handle all the technical setup, testing, and optimization. You just keep running your business while we capture your calls.

Simple Pricing for Local Business

No contracts. No hidden fees. Just booked appointments.

STARTER

$200/mo

Perfect for Solo Operators

  • Up to 100 calls/month
  • Basic booking
  • Email support
MOST POPULAR

GROWTH

$500/mo

Best for Crews & Shops

  • Up to 500 calls/month
  • CRM Sync
  • SMS Follow-up
  • Priority support

ENTERPRISE

Custom

For Multi-Location Franchises

  • Unlimited calls/month
  • White-label solution
  • Dedicated account manager
  • Custom integrations

We hand-build every front desk and manage performance proactively. That limits how many new clients we can take each month.